I need to update my membership details

This section aims to cover any questions you may have about updating your membership details.

You can also view and amend other personal details online. If you can’t find the information you are looking for please contact us and we will be happy to help you.

I have changed address

It is important that you let us know your new address as soon a possible. Having the correct address ensures that you receive important membership mailings. You can change your address instantly online in the My Account section. You can also view and amend other personal details and mailing preferences online. Alternatively you can contact the membership team if you have any queries about this.

My email address has changed

You will need to keep us informed of any changes to your email address. Having the correct address ensures that you receive the BAPS Member Newsletter and other important membership mailings including your renewal invitation. You can use My Account to view and update your personal details and mailing preferences online. Alternatively you can contact the membership team if you have any queries about this.

I have changed my name

You will need to let BAPS know your new name if you wish to receive communications with the correct details. You can use My Account to view and update your personal details and mailing preferences online. Alternatively you can contact the membership team if you have any queries about this.

I have changed jobs, do I need to inform BAPS?

Yes. It is important that you let us know where you are working. If you wish to contact a local representative or know what’s going on in your area, we will need to know where you are working.

The bank account I pay my BAPS membership from has changed

You can change the bank account you use to pay your direct debit to BAPS online in your GoCardless account. If you’d like to change your bank details, it’s very easy – all you need to do is send us an email or give us a call on 020 7869 6915. We’ll then remove your existing bank account. Any pre-authorisations or subscriptions that you have with us will be cancelled, and you’ll need to set-up a new direct debit with your new bank account.

When and how much will my next direct debit payment be?

BAPS membership is annual, you get 12 months membership from your date of application – all Direct Debit payments are taken on your renewal date. It usually takes a maximum of 4 working days to take money from your bank account.

Can I change the way the BAPS sends me information?

Yes, where available BAPS can send you information electronically. To register for the Member newsletter email service please login to the My Account. In the Your Membership section you will find a box titled “Subscribe to Mailing List”; click register to sign up.

I would like to unsubscribe from the Member Newsletter

If you have the email that was sent to you, you can click the unsubscribe link at the bottom of the email. If you do not have the email you can use My Account to unsubscribe. In the “Your Membership” section you will find a box titled “Subscribe to Mailing List”; un-tick this to unsubscribe. Alternatively you can contact the membership team who will do this for you.

How can I cancel my membership?

We are sorry you are thinking of leaving BAPS. Before you cancel, did you realise that BAPS membership gives you all the following benefits?. If you wish to cancel your membership please contact the membership team. If you pay by Direct Debit and you are cancelling your BAPS membership, please also contact your bank or building society and cancel the Direct Debit. Failure to do so may result in payment being taken.